Privacy Policy
Effective Date: 5 July 2026
Privacy Policy for www.diev.ai
DIEV AI (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.diev.ai or interact with our services. As a business based in Ireland, we process personal data in accordance with the General Data Protection Regulation (GDPR), the Irish Data Protection Acts, and other applicable European privacy laws.
Who We Are
DIEV AI operates the website https://www.diev.ai and is the data controller responsible for the personal information collected through this website. If you have any questions about this Privacy Policy or how we process your information, please contact us using the contact details available on our website.
Information We Collect
When you use our website, we may collect personal information that you voluntarily provide, such as your name, email address, company name, telephone number, and any information you include when submitting an enquiry or contacting us. We also automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, referring website, and the date and time of your visit. This information helps us maintain the security and performance of our website and improve the services we provide.
How We Use Your Information
We use your personal information to respond to your enquiries, provide our services, improve the functionality and security of our website, communicate with you about our products or services, comply with legal obligations, and protect our legitimate business interests. Where required by law, we will obtain your consent before sending marketing communications, and you may withdraw your consent at any time.
Legal Basis for Processing
Under the GDPR, we process personal data only where we have a lawful basis to do so. This may include your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided these interests do not override your rights and freedoms.
Cookies
Our website uses cookies and similar technologies to ensure the website functions correctly, remember your preferences, improve your browsing experience, analyse website traffic, and enhance security. Where legally required, we will ask for your consent before placing non-essential cookies on your device. You can manage or disable cookies at any time through your browser settings.
Analytics
We may use website analytics services to better understand how visitors use our website. These services may collect information such as anonymised IP addresses, browser information, device type, pages viewed, and time spent on the website. This information helps us improve our content, services, and overall user experience.
Contact Forms and Communications
If you contact us through a form on our website or by email, we will use the information you provide solely to respond to your enquiry and provide the requested information or services. We will not use your details for marketing purposes unless you have specifically chosen to receive marketing communications.
Comments and User Accounts
If comments or user accounts are enabled on our website, we may collect the information you provide along with technical information such as your IP address to help prevent spam and maintain website security. If you register for an account, your profile information will be stored securely and can be updated or deleted by contacting us, subject to any legal obligations requiring us to retain certain records.
Embedded Content and Third-Party Services
Some pages on our website may contain embedded content, such as videos, maps, or social media feeds, from third-party providers. Embedded content behaves as though you visited the third-party website directly, and those providers may collect information about you, use cookies, or monitor your interactions in accordance with their own privacy policies. We encourage you to review those policies before using their services.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted service providers who assist us in operating our website, providing our services, maintaining website security, analysing website usage, or complying with legal obligations. Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including the use of European Commission approved Standard Contractual Clauses or other lawful transfer mechanisms.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, or protect our legitimate business interests. Once the information is no longer required, it will be securely deleted or anonymised.
Your Rights
If you are located in the European Economic Area or the United Kingdom, you have the right to access the personal information we hold about you, request that inaccurate information be corrected, request the deletion of your personal data where applicable, restrict or object to certain processing activities, request a copy of your data in a portable format, and withdraw your consent where processing is based on consent. You also have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority if you believe your data has been processed unlawfully.
Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, misuse, or loss. Although no method of transmitting data over the internet is completely secure, we continuously review and improve our security practices to safeguard your information.
Children’s Privacy
Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that personal data relating to a child has been collected, we will take appropriate steps to remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or website functionality. Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights under the GDPR, or would like more information about how we process your personal data, please contact us through the contact details provided on www.diev.ai.
Last updated: 5 July 2026